Why do I have to create a new account?
November 29, 2002, we relaunched the Daily News archives with Newsbank,
a national online news archiving service. For security and technical
reasons, we were not able to transfer account information from the
old to the new system. We apologize for any inconvenience this may
cause.
What stories are free?
You will be charged to read any article found in these archives (adnSearch).
However, stories that appeared in the paper today (the current day)
and the previous six days are accessible free of charge and can be
searched from www.adn.com/vault.
What articles are included in the archive?
Only articles written by Anchorage Daily News staff writers and reporters
are included in the archives. Stories by free-lance writers published
before 2002 and wire services are not included. Some adn.com original
content is also not included.
What are my payment options?
You must have a credit card in order to make a purchase. Visa, MasterCard
and American Express are all accepted. You can save money by purchasing
a package of articles at one time. More
on article packages and pricing.
When will my credit card be charged?
You will only be charged to view the full text of an article. If you
have purchased a multiple article pack (3, 10 or 25 articles) only
one charge will appear on your bill. You will only be charged again
if you attempt to view more articles than the number of articles
in your original purchase.
How do the article packs work?
When you purchase an article pack you are purchasing the rights to view
multiple articles, either all at once or spread out over time. As an
example, say you purchase a 10 article pack and immediately after purchasing
you view 6 articles. Then you come back two days later and try to view
an article. You should be prompted for a username and password, then
allowed to view the article (your seventh of 10). Three days later
you come back and access 4 more articles. When you try to view the
fourth article of the day (and the eleventh overall) you will be prompted
to pay again.
If I purchase an article pack, how do I keep track of the number of
articles I have left?
You should keep track of the number of times that you view the full text
of an article so it doesn't come as a surprise when you're prompted
to pay again. You should also save the e-mail confirmation you will
receive after making your purchase; this will remind you of the date
you bought the article pack. Remember, the article packs are not only
article-based but time-based as well. You have one month from the date
of purchase to use the 3 article pack and one year from the date of
purchase to use the 10 and 25 article packs. If you feel that you are
not getting access to all the articles you have paid for, please contact
Newsbank at 1-800-896-5587 or by e-mail at adnsearch@newsbank.com.
What if my credit card number changes?
For security reasons, Newsbank does not store your credit card data.
Therefore, you will be prompted for your credit card information every
time you make a purchase. Providing it is a valid card, you can use
a different credit card each time you make a purchase.
Is there a discount for schools or non-profits?
There is not a discount available at this time. Contact Newsbank at adnsearch@newsbank.com about
contract rates.
What if I can't log in?
If you have any technical difficulties, either with your user name
and password or with the payment options, please contact Newsbank
at 1-800-896-5587 or by e-mail at adnsearch@newsbank.com.
Newsbank will respond within one business day; longer on weekends
and holidays.
Are photographs, charts and graphs available?
Photographs, charts, and graphs are not available in our archives.
If you would like to inquire about photo reprints or would like to
search the adn.com photo galleries, please visit our
photo pages.
What parts of the newspaper are not included in the archives?
The following sections or features that appear in print are not currently
part of the Daily News archives: National and world news, articles written
by flee-lance writers before 2002, print or classified ads, and special
advertising supplements or sponsored sections. Many Letters to the Editors
and many guest columnists or editorials are also not included.
What can I do with this article once I've purchased it?
You may use articles that you purchase for personal use or research
purposes. You may not resell any articles or post any articles on
another site on the Web. Contact the Anchorage Daily News marketing
department at (907) 247-4429 or send an e-mail to marketing@adn.com to
buy republication rights.
How will I receive this article?
Your article will be displayed in your Web browser on a page formatted
in a similar fashion to the rest of the Anchorage Daily News online
(adn.com). At this time we do not offer email capabilities for articles.
What information will be included as part of the article?
In addition to the headline and full text of the article, you will
also see the author, the publication date, the section of the newspaper
in which it appeared, and the number of total words in the article.
How can I search other newspapers?
You can search other newspaper archives that are part of the Newsbank
national service, including the New York Times. Search
Newslibrary
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